From August until December 2006 I was employed by Progistix as a helpdesk support engineer at their main office just north of Toronto.
Duties were desktop support to multiple sites throughout Canada. Resolving issues sent to the helpdesk by e-mail or phoned in.Anything that could not be resolved by the desktop team would then be handed over to the network team. My thanks to Steve Laroque - IT Director, Bill Saniger - Desktop Manager for the pleasure of working for the company. Hi to Nelson Luis, Earl Campbell of the helpdesk team. Also thanks to Betty, Stan, Bogdan and Barry of the Network Team. A big thanks to all the people both in the front offices and the warehouse and I hope my accent wasn't too strong for you. You made a new comer to the country very welcome. I hope the company goes from strength to strength.